Privacy Policy
Your privacy is fundamental to our service. This policy explains how we collect, use, and protect your information when you use LG Radar.
Last updated: July 1, 2025
Our Privacy Principles
Your data is encrypted and stored securely in Australian data centers.
We clearly explain what data we collect and how we use it.
Only authorized personnel can access your council's information.
You maintain full control over your data and can request deletion anytime.
Account Information
When you create an account, we collect your name, email address, council/organization name, and contact details.
Usage Data
We collect information about how you use our service, including pages visited, features used, and time spent on the platform.
Council Data
We process publicly available government gazette information and your council's compliance tracking preferences and notes.
Service Delivery
To provide compliance monitoring, email alerts, and dashboard functionality tailored to your council's needs.
Communication
To send you service updates, compliance alerts, and respond to your inquiries.
Improvement
To analyze usage patterns and improve our service quality and features.
Australian Hosting
All data is stored in secure data centers within Australia, ensuring compliance with Australian privacy laws.
Encryption
Data is encrypted both in transit and at rest using industry-standard encryption protocols.
Access Controls
Strict access controls ensure only authorized personnel can access your data, and all access is logged and monitored.
We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- With trusted service providers who assist in delivering our service (under strict confidentiality agreements)
- To protect the rights, property, or safety of LG Radar, our users, or the public
Under Australian privacy law, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your personal information
- Request data portability
- Withdraw consent at any time
We use cookies and similar technologies to enhance your experience and analyze usage. You can control cookie settings through your browser preferences.
We use analytics tools to understand how our service is used, but all data is aggregated and anonymized.
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. When you cancel your account, we will delete your personal information within 30 days, unless required to retain it by law.
We may update this privacy policy from time to time. We will notify you of any material changes by email and by posting the updated policy on our website. Your continued use of our service after such changes constitutes acceptance of the new policy.
If you have any questions about this privacy policy or our data practices, please contact us:
Email: lgradarwa@gmail.com.au
Phone: +61 427 931 745